How search works

Using the search tab
The search tab lets you locate items in your account from just about any page within your helpdesk. It is available in the top right corner (near the '...
Fri, 8 Mar, 2024 at 7:15 PM
Filtered Search For Tickets
Freshdesk’s search feature lets you find tickets, solution articles, forum posts and customers. To add more accuracy to ticket searches and make your li...
Wed, 27 Nov, 2019 at 5:45 PM