Multilingual Knowledge Base
When you have customers from around the world, a multilingual Knowledge base can help you support all of them with ease. With multiple languages available o...
Fri, 18 Jun, 2021 at 1:43 AM
When agents are spread out across different regions or when different teams take care of different languages, using article statuses helps ensure that your...
Wed, 23 Oct, 2019 at 12:44 PM