Other Products

What is Freshconnect?
Freshconnect is the enhanced version of the 'Discuss' feature inside Freshdesk.  With Freshconnect, you can collaborate with your team right whe...
Tue, 18 Dec, 2018 at 1:27 PM
How can I start a conversation with an external member using Freshconnect?
If you want to start a discussion with a person outside the organisation, you would just have to type out '@' in the discussion and click on invite ...
Tue, 18 Dec, 2018 at 1:29 PM
How will I be notified in Freschconnect?
By default, members in a discussion only receive notifications when someone: 1) @mentions them 2) Replies to their message directly 3) @mentions the d...
Tue, 2 Oct, 2018 at 4:21 PM
How do I find my Freshdesk Account URL using my email address?
Go to https://freshdesk.com/login > Click on Forgot your Helpdesk name? and enter your email address. We would be displaying the Freshdesk account linked...
Tue, 18 Dec, 2018 at 1:32 PM
How to create leads in Freshsales from Freshdesk?
In every ticket details page, on the right-hand side there would be FreshSales integration available where you can create a lead or a contact in Freshsales....
Tue, 18 Dec, 2018 at 2:20 PM
I need a call answering system.
The right solution for this would be Freshcaller, which is our Cloud-based Call Center solution. To know more about Freshcaller check out the link.
Tue, 18 Dec, 2018 at 2:39 PM
Want to be a partner of Freshdesk
To become a partner of Freshworks go to https://www.freshworks.com/company/partners/
Tue, 18 Dec, 2018 at 2:21 PM
Can I manage assets in freshdesk?
Freshdesk will not be able to manage assets. You can make use of Freshservice which is an Asset management software for this purpose. Please refer to the li...
Tue, 18 Dec, 2018 at 2:46 PM
Is there a demo video of Freshdesk?
You can request a Freshdesk demo or check out the interactive Freshdesk demo tour to experience the capabilities of the product yourself If you want to ...
Fri, 7 Jun, 2024 at 5:40 PM
We would like to add Freshping to our service.
To purchase or try out Freshping navigate to https://www.freshworks.com/website-monitoring/
Fri, 16 Nov, 2018 at 1:29 PM