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Advanced features in the help widget

Prepopulating, hiding, or disabling ticket fields, opening the widget, and other advanced functionality in the help widget
With help widget, you can embed solution articles and a contact form within your website or product. When customers need help, they can open the widget to s...
Wed, 20 Mar, 2024 at 3:22 PM
Tracking frustrated customers with the help widget
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can o...
Fri, 18 Jun, 2021 at 5:57 AM
Launching the widget when a button is clicked
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can o...
Thu, 30 Apr, 2020 at 5:53 PM
Authenticating users into the help widget
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can o...
Fri, 18 Jun, 2021 at 5:59 AM
Showing a specific solution article when a button is clicked
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can o...
Thu, 30 Apr, 2020 at 5:51 PM