Integration with Freshworks products
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT). The native Freshservice/FSBT-Freshdesk integration helps cus...
Fri, 14 Nov, 2025 at 11:35 PM
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT). The Freshdesk-Freshservice/FSBT integration helps custome...
Sat, 15 Nov, 2025 at 12:01 AM
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT). The plan badges shown above are specific to Freshservice. Th...
Fri, 14 Nov, 2025 at 11:31 PM
How do I install Freshconnect for my Freshdesk account? If you are a user who has just signed up for Freshdesk after 27th August 2018, Congratulations! ...
Wed, 1 Jul, 2020 at 6:10 PM
I already use Team Huddle. How will the launch of Freshconnect affect me? Freshconnect will be replacing Team Huddle moving forward. However this release ...
Wed, 15 Feb, 2023 at 5:01 PM
App availability Feature Freshsuccess Plans Freshdesk Plans Account 360 information on Freshdesk tickets All Plans All Plans Accoun...
Fri, 18 Jun, 2021 at 2:28 AM
With the Freshmarketer integration, you can now view customer sessions on every ticket generated in Freshdesk. Session replays can help you reduce the numbe...
Fri, 18 Jun, 2021 at 2:27 AM
The Freshworks Model Context Protocol (MCP) server enables AI tools like Cursor and Claude to securely connect and interact with Freshdesk. The MCP server a...
Thu, 14 May, 2026 at 11:37 AM