Integrating with Whatsapp Business

Important Update: WhatsApp Business Integration with Freshdesk
We are building a native integration with WhatsApp to provide you with a better integration experience. With this upgrade, you will be exposed to a bunch of...
Fri, 18 Jun, 2021 at 2:27 AM
WhatsApp for Business Integration
If you are a business that frequently interacts with customers on WhatsApp, then we recommend you take advantage of the WhatsApp business integration for ...
Fri, 1 Mar, 2024 at 4:41 PM
New WhatsApp pricing from February 1, 2022
From February 1, 2022, WhatsApp has changed its pricing model for its business API. The pricing has changed from a notification-based model to a conversat...
Tue, 1 Feb, 2022 at 6:25 PM
Tracking WhatsApp usage metrics from your Freshdesk account
WhatsApp usage metrics enable admins to monitor the usage metrics for each WhatsApp number integrated with the Freshdesk account from a unified screen.  ...
Tue, 20 Sep, 2022 at 3:04 PM