Setting up multiple customer forms

Introduction to multiple ticket forms
Multiple ticket forms allow you to show the relevant form to your customers based on their specific queries. Admins can effortlessly create ticket forms and...
Tue, 12 Mar, 2024 at 12:26 PM
Setting up multiple ticket forms
Multiple ticket forms allow you to show the relevant form to your customers depending on what they want to contact you about. Admins can effortlessly create...
Thu, 16 Jun, 2022 at 12:01 PM
Editing, cloning and deleting a ticket form
Multiple ticket forms allow you to show the relevant form to your customers depending on what they want to contact you. Admins can effortlessly create ticke...
Fri, 27 May, 2022 at 7:20 PM
Run automation on tickets created through a specific form
Once you have created forms, you can automate workflows on tickets submitted through them. You can set up different workflows for tickets raised through dif...
Thu, 26 May, 2022 at 3:45 PM
Linking one or more ticket forms to your Portal and Help widget
Once you have created multiple ticket forms, you can link them to one or more customer portals.  Go to Admin > Portal and select the respective Portal ...
Wed, 12 Oct, 2022 at 7:40 PM