Getting Started with Freshdesk Analytics

The all-new Analytics Home Page in Freshdesk
We've redesigned the Freshdesk Analytics homepage, blending elegance with functionality. Our new dedicated help center now offers a range of resources, ...
Thu, 2 May, 2024 at 2:21 PM
Analytics usage limits in Freshdesk
To ensure that reporting remains reliable and consistent as demand grows for all Freshdesk customers, some usage limits are enforced in analytics, especiall...
Tue, 24 Feb, 2026 at 3:33 PM
New Charts Supported in Freshdesk Analytics
Freshworks Analytics supports the following chart types for your visualization needs. Area chart Bar chart Bubble chart Donut chart Grouped bar chart ...
Tue, 12 May, 2026 at 3:29 PM
Folders for organizing custom reports in Analytics
You can create folders to organize, manage, and access your custom reports efficiently. You can create and manage folders under My reports, and share them w...
Tue, 12 May, 2026 at 3:29 PM
Chart and report templates in Freshdesk Analytics
Chart and report templates help you create reports and add charts by providing previews of the selected report and chart. A chart preview displays the actua...
Tue, 12 May, 2026 at 3:28 PM