Configuring Help Widget

With the help widget, you can guide your customers to read solution articles within your website, before they contact you.

Set up your help widget
The Freshdesk Help Widget is a little icon that lives on your websites and support portal. You can customize your help widget to display solution articles a...
Tue, 8 Oct, 2024 at 10:19 AM
Advanced configurations with the help widget API
You can modify your help widget's functionality using the Widget API. This article describes specific use-cases that might be useful to you. This is...
Fri, 11 Oct, 2024 at 12:22 PM
Support multiple languages in your help widget
Freshdesk supports multiple languages so you can offer global assistance. This article explains how to set up your help widget for multilingual support. ...
Tue, 8 Oct, 2024 at 4:13 PM
Authenticating users into the help widget
With the Freshdesk help widget, you can embed solution articles and a contact form within your website or product. When your customers need help, they can o...
Wed, 16 Oct, 2024 at 4:45 PM