Getting Started with Customer Portals
Steps to login and access the public support portal, details about configuring custom SSL certificate for your portal
TABLE OF CONTENTS About Freshdesk Portal Access and manage your portal Set up a new portal Learn more About Freshdesk Portal The Freshdesk portal en...
Mon, 16 Mar, 2026 at 2:44 PM
This article provides details about the Portal Settings tab and how you can edit your portals to configure various settings for the portals, such as changin...
Mon, 16 Mar, 2026 at 2:45 PM
TABLE OF CONTENTS Manage Sections Manage Ticket section Manage Knowledge Base section Manage Forums section With Freshdesk portals, you can set up ...
Mon, 16 Mar, 2026 at 2:12 PM
TABLE OF CONTENTS Understanding themes View and access themes Customize portal appearance Customize portal (basic branding of colors and font) Preview...
Mon, 16 Mar, 2026 at 2:46 PM
TABLE OF CONTENTS View and access portal pages and layouts Personalize page layouts Customize page layouts General Solutions Discussions Tickets ...
Mon, 16 Mar, 2026 at 2:46 PM
TABLE OF CONTENTS Create an account in customer portal Create tickets from portal Update profile details When someone raises a support ticket in your ...
Mon, 16 Mar, 2026 at 2:47 PM