Here are some simple steps to help you get your account invoice:
1. Access your Account Details:
To access your account details, you need to have the Account Administrator role associated with your access. Once you have access, navigate to Admin > Account > Plans & Billing.
2. Add email address:
Click 'All' under 'View Invoices'. Under the 'Send Invoices to' option at the right hand side, add the email address to which you want the invoices sent. This contact will receive monthly and yearly invoices.
3. Contact billing support:
If you need any help with billing or invoices, you can write to billing@freshworks.com. Our billing support team will be happy to assist you with any queries you may have.