As of now, status is not available as a filter in Freshdesk.
However, under the "Tickets" tab, you could filter tickets based on Status and Agent Name and Export the filtered tickets.
Modified on: Thu, 20 Jul, 2017 at 6:31 PM
As of now, status is not available as a filter in Freshdesk.
However, under the "Tickets" tab, you could filter tickets based on Status and Agent Name and Export the filtered tickets.
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