How to filter reports based on the country from which they are raised? : Freshworks Partner

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How to filter reports based on the country from which they are raised? Print

Modified on: Sat, 26 Jun, 2021 at 2:30 AM

Please navigate to Admin -> Workflows -> Ticket Fields to set up a custom dropdown field for Country/Location which would be available on the ticket form once saved.

Kindly go to the Reports tab -> click on filter within the concerned report -> under "more" this field is available which could be applied and the report could be generated.

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How to filter reports based on the country from which they are raised? Print

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