You could list all tickets on a periodic basis. The API documentation would be available at http://developer.freshdesk.com/api/#list_all_tickets.
Note: An automated script has to be run at your end to run this API call at a specified time interval.
Is there an API to list all the tickets and schedule it for a particular time? Print
Modified on: Tue, 25 Jul, 2017 at 2:57 AM
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