'Error loading widget' - Error message on Team Dashboards : Freshworks Partner

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'Error loading widget' - Error message on Team Dashboards Print

Modified on: Mon, 3 Dec, 2018 at 10:37 AM

You will see this error message (shown in screenshot below) on your dashboard as part of the:

Live widgets (Scorecard & Bar Chart widgets) - when the corresponding ticket view is deleted
Team Performance and trends widgets (SLA trends, Ticket trends, Time trends, Leaderboard, and CSAT widgets) - when the corresponding group/product is deleted

Clicking on 'View configuration' will let you edit and update that widget for the dashboard.

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