Telephony Service apps
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, ...
Fri, 18 Jun, 2021 at 2:34 AM
With the Freshdesk Telephony Partner Extension with Five9, you can bring your Five9 account into Freshdesk to meet your customer support needs. With this ca...
Wed, 2 Aug, 2023 at 7:50 PM
TABLE OF CONTENTS Integrating Genesys with Freshdesk Key agent functionalities of the call widget Interaction functionalities Change agent status Age...
Wed, 2 Aug, 2023 at 7:50 PM
With the Freshdesk Telephony Partner Extension with Aircall, you can bring your Aircall account into Freshdesk to meet your customer support needs. With thi...
Wed, 2 Aug, 2023 at 7:50 PM
TABLE OF CONTENTS Integrating Amazon Connect with Freshdesk A quick guide to using the integration Start a new call In-call actions Receive a call Cl...
Wed, 2 Aug, 2023 at 7:51 PM
With the Freshdesk Telephony Partner Extension with RingCentral, you can bring your RingCentral account into Freshdesk to meet your customer support needs. ...
Wed, 2 Aug, 2023 at 7:51 PM
The Zoom Phone integration in Freshdesk helps agents handle both inbound and outbound calls efficiently. It unifies telephony with digital channels f...
Thu, 24 Oct, 2024 at 4:56 PM