Freshworks Partner

In Freshdesk, a ‘delete’ or ‘export’ request from a customer must be routed via the admin, who validates if the requestor is genuine.  As an administrator ...

In Freshdesk, a ‘delete’ or ‘export’ request from a customer must be routed via the admin, who validates if the requestor is genuine.  As an administrator ...

As a data controller, you need to assess the data you’re collecting in ticket fields or contact fields - you must ensure this is kept to a minimum just enou...

GDPR mandates that personal data should not be retained for periods longer than necessary for the purposes it was collected. Additionally, we must comply if...