Onboarding-Freshdesk Deep Dive
A deep dive on Freshdesk features with a listing of links to corresponding articles and how-tos.
With multichannel (6 channels) support in your helpdesk, you can:
Email: Manage multiple email accounts from one place; prioritize, categoriz...
Fri, 15 Jul, 2016 at 3:51 PM
Systematize for efficient management of tickets.
Set helpdesk standards: Design and define helpdesk objectives to meet business goals.
Meet ...
Tue, 30 Jan, 2018 at 4:00 AM
Automate to save time. Automate to avoid errors.
Apply standardizations to incoming tickets: Save time by automatically routing tick...
Fri, 22 Jul, 2016 at 4:19 PM
Extend your helpdesk. Empower your agents.
Share and sync data between third party software complementing your helpdesk: Script native, out...
Fri, 15 Jul, 2016 at 4:02 PM