Integration with Freshworks products

Introduction to Freshdesk-Freshservice/Freshservice for Business Teams integration
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT). The native Freshservice/FSBT-Freshdesk integration helps cus...
Fri, 14 Nov, 2025 at 11:35 PM
Setting up the Freshdesk-Freshservice/FSBT integration (Admins)
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT).  The Freshdesk-Freshservice/FSBT integration helps custome...
Sat, 15 Nov, 2025 at 12:01 AM
Syncing ticket field and properties between Freshdesk and Freshservice
This feature works the same way in Freshservice and Freshservice for Business Teams (FSBT). The plan badges shown above are specific to Freshservice. Th...
Fri, 14 Nov, 2025 at 11:31 PM
Using the Freshdesk + Freshconnect integration
How do I install Freshconnect for my Freshdesk account? If you are a user who has just signed up for Freshdesk after 27th August 2018, Congratulations! ...
Wed, 1 Jul, 2020 at 6:10 PM
The Freshdesk + Freshconnect integration FAQ
I already use Team Huddle. How will the launch of Freshconnect affect me? Freshconnect will be replacing Team Huddle moving forward. However this release ...
Wed, 15 Feb, 2023 at 5:01 PM
How to integrate Freshsuccess with Freshdesk?
App availability Feature Freshsuccess Plans Freshdesk Plans Account 360 information on Freshdesk tickets All Plans All Plans Accoun...
Fri, 18 Jun, 2021 at 2:28 AM
How to Integrate Freshmarketer’s Session Replay with Freshdesk?
With the Freshmarketer integration, you can now view customer sessions on every ticket generated in Freshdesk. Session replays can help you reduce the numbe...
Fri, 18 Jun, 2021 at 2:27 AM