Integrating with WhatsApp Business

WhatsApp for Freshdesk Business Integration
If your business frequently interacts with customers on WhatsApp, we recommend you take advantage of the WhatsApp business integration for Freshdesk. You ca...
Wed, 6 Aug, 2025 at 7:20 PM
Tracking WhatsApp usage metrics from your Freshdesk account
WhatsApp usage metrics enable admins to monitor the usage metrics for each WhatsApp number integrated with the Freshdesk account from a unified screen. ...
Fri, 11 Jul, 2025 at 11:04 AM
Important Update: WhatsApp Business Integration with Freshdesk
We are building a native integration with WhatsApp to provide you with a better integration experience. With this upgrade, you will be exposed to a bunch of...
Wed, 11 Jun, 2025 at 2:25 PM