Integrating with WhatsApp Business
If your business frequently interacts with customers on WhatsApp, we recommend you take advantage of the WhatsApp business integration for Freshdesk. You ca...
Wed, 6 Aug, 2025 at 7:20 PM
WhatsApp usage metrics enable admins to monitor the usage metrics for each WhatsApp number integrated with the Freshdesk account from a unified screen. ...
Fri, 11 Jul, 2025 at 11:04 AM
We are building a native integration with WhatsApp to provide you with a better integration experience. With this upgrade, you will be exposed to a bunch of...
Wed, 11 Jun, 2025 at 2:25 PM