Automation Rules Examples
Reference articles with lots of examples for creating automation rules
Automation rules that run on ticket creation check new tickets for specific conditions and take action accordingly. This article provides a comprehensive se...
Sat, 10 Aug, 2024 at 3:06 PM
This article provides a comprehensive set of examples of automation rules that run on time triggers. Automation rules that run on time triggers allow y...
Wed, 31 Jan, 2024 at 6:33 PM
This article provides a comprehensive set of examples of using webhooks in automation rules that run on ticket creation or ticket updates. To understand web...
Tue, 25 Jun, 2024 at 5:35 PM
Automation rules in Freshdesk are constantly on the lookout for new tickets and updates made to your tickets in your helpdesk. Based on the specified events...
Mon, 20 May, 2024 at 5:08 PM