Freshworks Partner

We’re introducing an upgraded contact and company experience in Freshdesk (and the ticketing module of Freshdesk Omnichannel) powered by the Neo platform, d...

We are excited to introduce significant enhancements to key Freshdesk modules that simplify workflows, improve performance, enhance user experience, and pro...

Note: The Dew interface described in this article will be available in the month of December, 2025. The information below is for early reference and prepara...

This article answers questions about how and when you can upgrade to the new Freshdesk/Freshdesk Omni experience. Built on a unified platform, Freshdesk Omn...