Connect Your Instagram Channel
Freshdesk Omni allows you to connect your Instagram Business account and enables you to seamlessly engage with your customers. You can send and receive Inst...
Mon, 8 Dec, 2025 at 11:11 AM
This article explains how agents work with Instagram Messages, Comments, and Stories inside Freshdesk. TABLE OF CONTENTS Identifying Instagram Tickets in...
Fri, 12 Dec, 2025 at 9:56 AM