Connect Your Instagram Channel
Freshdesk Omni allows you to connect your Instagram Business account and enables you to seamlessly engage with your customers. You can send and receive Inst...
Mon, 1 Dec, 2025 at 11:18 AM
This article explains how agents work with Instagram Messages, Comments, and Stories inside Freshdesk. TABLE OF CONTENTS Identifying Instagram Tickets in...
Tue, 2 Dec, 2025 at 9:59 AM