Upgrade to Freshdesk Omni 2025
This article outlines the transition to Freshdesk Omni 2025. It covers the necessary actions and the overall impact of this upgrade. TABLE OF CONTENTS ...
Wed, 22 Jul, 2026 at 10:26 PM
TABLE OF CONTENTS Overview What to expect during the upgrade Migration stages This article is part 1 of the Freshdesk Omni 2025 upgrade for accounts...
Wed, 22 Jul, 2026 at 10:36 PM
TABLE OF CONTENTS Pre-upgrade tasks Start the upgrade process Stage 1: Transfer configurations Transfer channel configurations Transfer team configura...
Wed, 22 Jul, 2026 at 12:29 PM
TABLE OF CONTENTS Complete administrator setup Reinstall marketplace apps Recreate custom dashboards Recreate scheduled automations as quick automation...
Thu, 16 Jul, 2026 at 7:49 PM