Model Context Protocol (MCP) integration

Model Context Protocol (MCP) integration in Freshdesk (EAP)
The Freshworks Model Context Protocol (MCP) server enables AI tools like Cursor and Claude to securely connect and interact with Freshdesk. The MCP server a...
Tue, 25 Aug, 2026 at 11:41 PM
MCP Integration: Frequently asked questions (FAQ)
The following FAQs address common questions and clarifications. Info: For an overview of MCP integration, including setup and configuration steps, see theĀ ...
Tue, 25 Aug, 2026 at 11:32 PM
Freshworks MCP security
The Freshworks Model Context Protocol (MCP) server enables secure integration between AI tools and Freshdesk. It acts as a middleware layer that exposes sel...
Wed, 26 Aug, 2026 at 10:33 AM