Setting up support channels

Everything about setting up Freshdesk to receive your support emails, Twitter feeds and Facebook conversations and convert them to tickets, as well as getting customer feedback directly from your website using the Freshdesk Feedback Widget.

Multi-channel support
Freshdesk is a multiple channel support tool, which acts as a single platform where all customer queries come in. The different support channels include - E...
Fri, 26 May, 2023 at 3:40 PM
Getting feedback from your website (with the feedback widget)
Freshdesk lets you collect feedback and support requests directly from your website, portal or any third party web page. This lets your customers submit a ...
Fri, 18 Jun, 2021 at 2:06 AM
Connect your chat and CRM accounts with Freshdesk with just a click
Connecting your Freshchat, Freshsales, Freshmarketer, and Freshsales Suite account with Freshdesk helps you manage all your contacts in one central place. T...
Thu, 20 Jul, 2023 at 1:54 PM