Understanding Ticket Form and Fields
The basics of customizing your ticket forms, adding your own custom ticket fields and editing individual field properties in Freshdesk.
Feedback from channels such as email and social media tends to be unstructured. Feedback forms allow you to structure the way you receive queries from your ...
Thu, 12 Sep, 2024 at 2:04 PM
Feedback from channels such as email and social media tends to be unstructured. Feedback forms allow you to structure the way you receive queries from your ...
Thu, 12 Sep, 2024 at 1:56 PM
Admins can setup translations for ticket fields based on the various languages configured in Freshdesk. These translations will reflect for: Customers o...
Fri, 18 Jun, 2021 at 2:08 AM