If your portal has occasional agents who would log in according to the necessity and workflow involved, they would need a day pass. A day pass allows them to be active on the portal for one business day which is calculated based on the agent's time zone 00:00 - 23:59 hours.


Here are the prices for day passes:

Plan
Price in AUD
Price in USD
Price in GBP
Price in EUR
Price in INR
Growth
A$3$2£1.5€2₹149
Pro
A$10
$7£5€7₹499
Enterprise
A$16
$12£8€12₹899
Growth Omnichannel
A$7$5£4€5₹349
Pro Omnichannel
A$14$10£8€10₹699
Enterprise OmnichannelA$21$15£12€15₹999


Day passes can be bought from under Admin > Account > Day Passes. This option would only be visible to agents who are Account Administrators.