Getting started with the phone channel
Freshdesk provides a phone channel that is powered by Freshcaller. If you're on the Freshdesk Omnichannel plans, you're Freshdesk and Freshcall...
Fri, 18 Jun, 2021 at 6:27 AM
The Freshcaller integration lets you handle calls, follow-up with issues, and monitor call performance right from Freshdesk. In this article, we'l...
Fri, 27 May, 2022 at 11:33 AM
Once you’ve integrated your Freshdesk account with Freshcaller, you can configure it according to your business needs. In your Freshcaller account, you...
Fri, 18 Jun, 2021 at 6:29 AM
When you use your phone in the Chrome browser, you will be prompted to "Allow Microphone" during every call if you have not enabled a secure conn...
Wed, 27 Oct, 2021 at 11:20 AM