Real time dashboards and reporting

Team Dashboards - Setup and Functionality
The default dashboard in Freshdesk offers an overall view of the entire helpdesk’s performance and KPIs. These widgets are fixed with options to filter by G...
Tue, 22 Oct, 2024 at 3:08 PM
Checking recent helpdesk activity
The Dashboard gives you an overview of what’s happening with your service desk software currently. It is tailored according to your role as well as the cur...
Wed, 22 May, 2024 at 6:08 PM