Important Admin Actions
Freshdesk has a robust searchbox that helps agents and admins find information quickly across their tickets, customers, and self-service resources. TABL...
Wed, 18 Sep, 2024 at 12:37 PM
To find your API key: Log in to your account. Click on your profile picture on the top right and select Profile Settings. On the right pane, click on t...
Thu, 23 May, 2024 at 7:57 PM
We are happy to announce that your admin console has been significantly refreshed to help you get the best out of your Freshdesk. Previously, you would ...
Tue, 15 Jun, 2021 at 3:17 PM
This article provides details on how to configure the basic settings for your Freshdesk account. For example, you can set up languages, dates and time zone...
Wed, 27 Nov, 2024 at 1:36 PM
When you create a Freshdesk account, the primary language for your helpdesk is set to English by default. Add supported languages You can modify the defau...
Wed, 9 Oct, 2024 at 7:23 PM