Freshworks Partner

Freshdesk has a robust searchbox that helps agents and admins find information quickly across their tickets, customers, and self-service resources. TABL...

To find your API key: Log in to your account. Click on your profile picture on the top right and select Profile Settings. On the right pane, click on t...

This article provides details on how to configure the basic settings for your Freshdesk account. For example, you can set up languages, dates and time zone...

As an admin, you may want to test out a configuration or feature before enabling it on your Freshdesk account. For example, when you add a new workflow, you...

When you create a Freshdesk account, the primary language for your helpdesk is set to English by default. Add supported languages You can modify the defau...

Admins can now grant temporary access to the Freshworks team to assist with support and troubleshooting activities in Freshdesk. This feature ensures that F...

Freshdesk lets you support multiple products from a single helpdesk without having to pay for any extra licenses.  Using a single helpdesk for an entir...