Contacts & Companies

While importing contacts, does it update the existing or create new contacts?
There will not be any duplicates contacts created. When you import, the existing contacts will be updated if there are different details for the email addre...
Thu, 13 Jun, 2019 at 11:44 AM
I have a problem while importing contacts. What could the issue be?
As a recent user of Freshdesk, you would want to bring in all your contacts into the portal and while doing that - you get an error on the customers' ta...
Wed, 5 Jul, 2017 at 3:33 PM
Can we export contacts from Freshdesk ?
You can export your contacts to a CSV file from under the Customer's tab. When a contact export is triggered, an email is sent to the event performing a...
Fri, 21 Jul, 2023 at 1:58 PM