API & Webhooks

List all tickets with conversations using API
You can use the API https://developers.freshdesk.com/api/#list_all_ticket_notes to list all the conversations of a ticket. You can make use of a script to f...
Fri, 14 Dec, 2018 at 3:03 PM
How can I prevent a webhook from being dropped?
A webhook would be dropped only if it exceeds the permitted API rate limit of your Freshdesk Account. Please write to [email protected] with details reg...
Fri, 21 Jul, 2017 at 6:14 PM
Status codes and its reasons
In Freshdesk, error codes may appear during various interactions and processes, indicating specific issues or anomalies that need attention. Understanding t...
Thu, 30 May, 2024 at 4:34 PM
Where do I find the documentation for API?
Freshdesk API documentation could be found under - https://developers.freshdesk.com/api. Using the information available here, you would be able to build yo...
Thu, 31 Aug, 2017 at 9:27 PM