API & Webhooks
You can use the API https://developers.freshdesk.com/api/#list_all_ticket_notes to list all the conversations of a ticket. You can make use of a script to f...
Fri, 14 Dec, 2018 at 3:03 PM
A webhook would be dropped only if it exceeds the permitted API rate limit of your Freshdesk Account. Please write to support@freshdesk.com with details reg...
Fri, 21 Jul, 2017 at 6:14 PM
In Freshdesk, error codes may appear during various interactions and processes, indicating specific issues or anomalies that need attention. Understanding t...
Thu, 30 May, 2024 at 4:34 PM
Freshdesk API documentation could be found under - https://developers.freshdesk.com/api. Using the information available here, you would be able to build yo...
Thu, 31 Aug, 2017 at 9:27 PM