Exploring Curated Reports

Leverage in-built Freshdesk reports to get an instant overview of your helpdesk’s performance, customer happiness, and your team’s performance.

Unresolved tickets in Analytics (Helpdesk Ticket Volume)
Feature Old Plan Current Plan Ticket drill-down Garden+ Growth+ Custom drill-down Estate+ Pro+ Custom property widget Estate+ Pro+ The...
Thu, 27 Apr, 2023 at 4:37 PM
Introducing New Curated Reports for Better Insights
Note: The curated reports outlined in this article will be gradually released and available for use starting the first week of December, 2024. The new...
Sat, 9 Nov, 2024 at 10:39 AM