Integrating Freshdesk and Salesforce
These solution articles will explain how to install the Salesforce App in your Freshdesk and how to install the Freshdesk app in Salesforce, their features and benefits.
The Freshdesk-Salesforce integration allows agents to view, edit and create Freshdesk tickets from inside Salesforce, and also to view Salesforce contact i...
Fri, 18 Jun, 2021 at 2:23 AM
Features availability: Feature Freshdesk plans Salesforce plans Ticket properties from Freshdesk will be accessible in Salesforce. E...
Fri, 18 Jun, 2021 at 2:24 AM
Salesforce Plus is an enhanced version of Freshdesk sales integration where we introduce configurable two-way syncs in addition to enhanced CRM data availa...
Thu, 13 Jul, 2023 at 3:40 PM
You can install or update the salesforce lightning version by following the steps mentioned in this link. The package (version 1.35) contains two versi...
Wed, 26 Feb, 2020 at 4:13 PM
TABLE OF CONTENTS Installation Creating the Salesforce Connected App Installing the Salesforce App in Freshdesk Connect your Freshdesk Account Confi...
Fri, 5 Apr, 2024 at 12:57 AM