Getting Started with Freshdesk Analytics
With Freshdesk Analytics, leverage your customer support data to craft experiences that wow customers.
Feature Old Plan Current Plan Saving reports Blossom+ Growth+ Saving widgets Estate+ Pro+ Reapplying filters to your reports and widgets every ti...
Thu, 20 Apr, 2023 at 5:50 PM
For the Analytics module to work seamlessly, some specific cookies should be enabled and ensured that they are not blocked by any browser extensions/ firewa...
Thu, 8 Jul, 2021 at 12:48 PM
Freshworks Analytics offers AI-powered predictive capabilities in the form of Forecasting for Freshdesk. With Forecasting, you can now see projections for h...
Mon, 7 Nov, 2022 at 7:43 PM
Note: Learn the basics of Analytics in this video. Find the guide to use Analytics here. Free (Sprout) Growth (Blossom) Pro (Garden/Estate) Enterpri...
Mon, 17 Apr, 2023 at 5:30 PM
If you are operating from Germany, you can adhere to German labor laws, which prohibit administrators from accessing performance data of agents under a Germ...
Mon, 31 Jul, 2023 at 2:28 PM
Curated reports give you insights into your team’s performance across Freshdesk, Freshcaller, Freshchat. You can validate performance across channels effor...
Mon, 21 Sep, 2020 at 2:16 PM