Freshworks Partner

TABLE OF CONTENTS Overview  Enable and set up the voice channel Enable the Voice add-on Purchase Voice credits Buy Voice seats Set up phone numbers ...

This article provides an overview of the Voice add-on features available in Freshdesk Omni across different subscription plans and highlights the difference...

TABLE OF CONTENTS Overview Enable and purchase Voice add-on Purchase Voice credits Set up automatic credit recharge Understand Voice add-on billing ...

This article provides instructions on purchasing phone credits and enabling the auto-recharge method. Prerequisites: Before you recharge phone credits,...

This article explains the different ways to purchase phone numbers for your Voice channel and how to manage the numbers configured. Prerequisites: Ensu...

TABLE OF CONTENTS Overview  Types of phone numbers Purchase a phone number Buy a vanity number This article explains the types of phone numbers ava...