Admin Guide

Everything you need to get you started ASAP

Get Started as an Admin in Freshdesk
Welcome to Freshdesk! This advanced ticketing product empowers your support teams to deliver timely and consistent support at ANY scale. To get the most...
Fri, 6 Sep, 2024 at 4:23 PM
System and Browser requirements for Freshdesk
Check with your system administrators to ensure the following system and browsers are available. Requirement TypeDetails Operating System Ensure your c...
Fri, 16 Aug, 2024 at 10:35 AM
Explore Freshdesk Free Plan
Freshdesk's Free plan(previously Sprout) is specifically designed for small businesses and startups, aiming to streamline their customer support operati...
Tue, 20 Aug, 2024 at 11:41 AM
Working with the all-new admin console
We are happy to announce that your admin console has been significantly refreshed to help you get the best out of your Freshdesk. Previously, you would ...
Tue, 15 Jun, 2021 at 3:17 PM
How to find your API key
To find your API key: Log in to your account. Click on your profile picture on the top right and select Profile Settings. On the right pane, click on t...
Thu, 23 May, 2024 at 7:57 PM