Freshworks Partner

Please navigate to the solutions tab on the global header -> click on the category -> where you could open the folder of articles. When you click on...

You would be having customers all around the world and our helpdesk does support a global reach to customers in their respective languages. The feature that...

Unfortunately, it is not possible to restore a deleted article, folder or a category. Prior to the deletion, a confirmation would pop-up asking to re-confir...

Once you add supported languages, you would not be able to change your primary language. However, we would be able to change the Primary Language for your a...

You would be having customers all around the world and our help desk does support a global reach to customers in their respective languages. This feature th...

For verified customers, the portal is displayed in the language they have chosen in their profile. Generally, when a user lands on the customer portal ...

Please navigate to Admin -> Account -> Helpdesk Settings -> to add "supported languages" by setting up multilingual support. They are by ...

You can use the interlinking articles capability to directly search for articles that can be linked to the content you are working on, without leaving the k...

The users need not be logged in to change the language of the portal. Please navigate to the customer portal as a user to see the dropdown of your languages...

Please go to Solutions tab -> Click on the category -> open the article which has to be translated where you would see an option called "Show mas...