Accounts - Plans & Billing
Yes, for customers whose card information is already saved on file there is an auto renewal option in the admin page of the portal. You can go to Admin >...
Sat, 26 Jun, 2021 at 12:31 AM
Account cancellations can be performed by the Account Administrators of your Freshdesk account, 24 hours before Freshdesk suspends your account and ...
Tue, 6 Jun, 2023 at 10:31 AM
To change the billing date please write to billing@freshworks.com.
Wed, 12 Sep, 2018 at 11:01 AM
Please write to your Account Manager or send in a ticket to sales@freshdesk.com requesting for a trial extension. Kindly do mention your account details (UR...
Mon, 24 Jul, 2017 at 9:58 PM
Invoicing method of payment is done by bank transfer and PayPal.
Wed, 12 Sep, 2018 at 11:04 AM
Once you create your account with Freshdesk, you will receive an activation email to the email address given as "Contact Information". This activa...
Mon, 30 Nov, 2020 at 12:45 PM
Please write to billing@freshworks.com to change the name to whom the invoice is addressed to.
Wed, 12 Sep, 2018 at 11:05 AM
The Plans in Freshdesk are priced based on the number of agents added to your account and vary based on the billing cycle you choose. You could also o...
Tue, 24 Nov, 2020 at 9:56 PM
Yes, to use this payment option, you should have a PayPal Business account. Our PayPal ID is paypal@freshdesk.com. Please write to billing@freshworks.com for...
Wed, 12 Sep, 2018 at 11:07 AM
As an Account Administrator of your Freshdesk account, you can add more agents by purchasing additional agent seats by following the steps below. Navi...
Thu, 28 Mar, 2024 at 5:52 PM