Freshworks Partner

You can find our Resellers across the globe here https://www.freshworks.com/company/partners/find-partners/

This is because you already have a specific amount of full-time agents and only if one of them is made an occasional agent (who would log in using day passe...

Yes, you can purchase just one agent seat and make use of the features of Freshdesk.

You can choose only one plan for an account and use its features.

Yes, Freshdesk has a plan named 'Free' (old plan is called Sprout) which is forever free. But it comes with limited features and functionalities. Pl...

The feature to add a vanity URL is available only from the Blossom plan and therefore if the account is downgraded to the Sprout plan, you will not be able t...

Facebook integration is available from the Free/Sprout plan where you can integrate only one Facebook page. From the Blossom/Growth plan you can integrate m...

Go to Admin > Account > Plans and billings > change the plan to Free.

We recently revised the plans and pricing for Freshdesk and in the new one, the Free/Sprout plan doesn't support apps. Here is the link to the features ...

There are a few differences in the New Sprout 2017 plan when compared to the previous version of Sprout.  Features Sprout Plan Old Sprout Plan Age...