Freshworks Partner

Complete guide to the Freshdesk Android app 14

• Logging in and logging out of the Android app
• Creating new tickets and accessing the ticket list from mobile app
• Searching across your Freshdesk account & common actions
• The Hamburger Menu and Navigation Toolbar
• The Ticket Guide - Reply to, Attach Files, and modify Ticket Properties

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Complete Guide to Freshdesk iPhone app 10

• Logging in and out of the iOS app
• Creating new tickets and accessing the ticket list
• Searching via Freshdesk on your Mobile App & other common actions
• Replying to and modifying properties of tickets
• Notifications and other Settings

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Complete Guide to the Freshdesk iPad app 6

• Logging in and out of the iPad app
• Creating new tickets and accessing the ticketlists in iPad
• Notifications and other Settings in iPad
• Replying to and modifying properties of tickets in iPad
• Searching across your Freshdesk account & common actions in iPad

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General features for both iOS and Android 2

• Notification schedule for iOS & Android
• How to use Freshdesk Analytics in the mobile app